terms of use and privacy policy

Tillamook County Creamery Association Terms of Use & Privacy Policy (“Terms”)​

Last updated: February 2024

Welcome to our Terms of Use and Privacy Policy! Sometimes these sorts of things can get a little boring…but they’re only written this way to avoid any confusion. Go on, have a look-see!

And now a word from our lawyers:

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU ENTER OUR WEB PROPERTIES (as defined below). BY USING ‎OUR WEB PROPERTIES, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ‎MUST NOT ACCESS OR USE OUR WEB PROPERTIES.‎ Your use of one of Our Web Properties may also be subject to additional terms outlined elsewhere on that website and one of Our Web Properties may themselves contain additional terms that govern particular features or offers (for example, contests, sweepstakes, coupon offers, or chat areas). In the case of any conflict, the terms set forth herein shall control. OUR TERMS OF USE AND OUR PRIVACY POLICY ARE BELOW.

The network of websites operated or whose content is managed by Tillamook County Creamery Association (TCCA) (collectively, the “ Our Web Properties”) is comprised of various websites and webpages and includes content managed by TCCA on our “ Tillamook Shop” site and our social media sites (Facebook, Twitter, Instagram, TikTok, Pinterest, and other community or interactive sites). We reserve the right, at our sole discretion, to modify, add or remove portions of these Terms at any time and will notify you of such changes by posting the modified Terms on this website and indicating at the top of the date it was last updated.

Other sites linking to Our Web Properties are not endorsed by us, and we are not responsible for their content, unless the linking site is owned or provided by us. The content of other sites that are linked from Our Web Properties is the responsibility of the owner or maintainer of the linked site, and we do not sponsor or endorse the linked site. You should contact us with questions you have regarding whether we are the owner or provider of a linking site or of a linked site.

As used in our Terms, ” TCCA“, ” our,” and ” we” refers to Tillamook County Creamery Association, and any of our subsidiaries.

Terms of Use

Unless otherwise specified, Our Web Properties are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from Our Web Properties.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of Our Web Properties solely for your own noncommercial use. Any other use of materials on Our Web Properties, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of Our Web Properties, without our prior written permission is strictly prohibited.

Harassment in any manner or form on any of Our Web Properties, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Repetitive posting or spamming is prohibited. Impersonation of others, including a TCCA employee, host, or representative or other members or visitors on Our Web Properties is prohibited. You may not upload to, distribute, or otherwise publish through Our Web Properties any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise gives rise to liability or violates any law. You may not upload commercial content on Our Web Properties or use Our Web Properties to solicit others to join or become members of any other commercial online service or other organization. We may remove any content that we determine violates our policies or these Terms. Objectionable user-submitted content should be brought to our attention by contacting us. We do not review all user generated content. It is possible that you may encounter user generated content which may be offensive, unlawful, deceptive, misleading or inaccurate. We do not have any liability for content or information generated by others. Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through Our Web Properties. YOU WAIVE AND HOLD HARMLESS TCCA AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY TCCA AND ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER TCCA AND/OR SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

The entire content included in Our Web Properties, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of TCCA. The collective work includes works that are licensed to us. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the ” Marks“) are trademarks or registered trademarks of and are proprietary to TCCA, or other respective owners that have granted TCCA the right and license to use such Marks.

NOTICES AND PROCEDURES FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the website’s designated agent. ALL INQUIRIES NOT RELEVANT TO OR NOT COMPLYING WITH THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE.

We respect the intellectual property of others, and we ask our users and visitors to do the same. We will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (” DMCA“) and other applicable intellectual property laws. Upon receipt of notices complying with the DMCA, we will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing.

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us the following information. Please be advised that to be effective, the Notification must include ALL of the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (providing URLs in the body of your notice is the best way to help us locate content quickly);
  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you, the copyright owner, your agent, or the law;
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you, as the complaining party, are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices of claimed copyright infringement should be directed to:

By Mail:

Tillamook County Creamery Association Legal Dept./Infringement Notice
4185 Highway 101N Tillamook, OR 97141

By Email:

Contact Us (Please include “Notice of Infringement” in the message.) See our Designation of Agent information on file with the U.S. Copyright Office.

IMPORTANT NOTE: THE PRECEDING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES, SUCH AS PRODUCT OR SERVICE RELATED QUESTIONS AND REQUESTS, OR QUESTIONS ON PRIVACY, WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS.

Submitted Information

You retain copyright and any other rights you already hold in ideas, comments, information or material (referred to as “user content”) which you submit, post or display on or through, Our Web Properties. However, you give us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any user content which you submit, post, or display on or through, Our Web Properties. Whenever Tillamook invites your suggestions and/or product ideas, and whenever you submit any unsolicited suggestion and/or product idea, your submission is “user content” and you give us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any content which you submit, post or display on or through, Our Web Properties and Tillamook incurs no liability to you as a result of any similarity between your submission and Tillamook products, marketing initiatives, or other company programs. You agree that this license includes a right for us to make such user content available to other companies, organizations, or individuals with whom we have relationships for the provision of services, and to use such content for any purposes whatsoever, commercial or otherwise, including, but not limited to, use, reproduction, disclosure, transmission, publication, broadcasting or posting without any compensation to you as the provider of the content. You agree that all content you submit, post, or display will be treated as non-confidential and non-proprietary information. This paragraph does not apply, however, to your personally information that we ask you to submit to us, such as your name, email address, physical address, or mailing address, which is governed by our Privacy Policy.

You understand that we may (a) transmit or distribute your user content over various public networks and in various media; and (b) make such changes to your user content as are necessary to conform and adapt that content to the technical requirements of connecting networks, devices, services, or media. You agree that this license shall permit us to take these actions.

You confirm and warrant to us that you have all the rights, power, and authority necessary to grant the above license.

User Accounts

Portions of Our Web Properties require that you create a user account. Unless the law in your jurisdiction requires you to be older, you must be at least thirteen (13) years old to create a user account. If you create a username for your user account, we reserve the right to remove it if we determine that it is inappropriate. You will not use a false name or create an account for anyone but yourself without permission. You will not create more than one user account. We may disable your account if we determine, in our sole discretion, that you have violated our policies, these Terms, or applicable law. If we disable your account you will not create another one without our permission. If you use a password for access, you agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access those portions of Our Web Properties requiring a password. Accordingly, you agree that you will be solely responsible for all activities that occur under your account. If you become aware of any unauthorised use of your password or of your account, you agree to notify us immediately through our Contact us page.

If you have created a user account, you can access and update your personal information, including account information, cancel your account, or change your account password by logging into your user account or by contacting us.

You are responsible for deciding if you want to access or use third party apps or sites that link from Our Web Properties. If you allow a third party app or site to authenticate you or connect with your account on Our Web Properties, that app or site can access information on our site related to you and your connections. Third party apps and sites have their own legal terms and privacy policies, and you may be giving others permission to use your information in ways we would not. Except to the limited extent it may be required by applicable law, we are not responsible for these other sites and apps – use these at your own risk.

Coupon Policy

E-coupons must be redeemed at time of purchase. One E-coupon per purchase, per customer. Cash value 1/100 of one cent. E-coupons may not be exchanged, refunded, replaced, or redeemed for cash or payment of accounts. Normal and customary taxes, fees, shipping charges, and surcharges will apply. May not be combined with other coupons or any other discounts. Offer excludes previous purchases, purchase of gift certificates, shipping charges, and non-stock special orders. E-coupon promotion subject to termination at any time. These Terms are subject to change at any time without prior written notice.

No Warranties

Your use of Our Web Properties is at your own risk and we are not liable for inaccuracy or errors in any material on Our Web Properties. OUR WEB PROPERTIES ARE PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant availability or functionality of Our Web Properties or that they will operate in an error free manner or free from viruses, worms, or other harmful code. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

Disputes

Binding Arbitration and Class Action Waiver

You and TCCA agree to arbitrate all disputes between you and TCCA or its affiliates, except disputes relating to the enforcement of TCCA or its affiliates’ intellectual property rights. “ Dispute” includes any dispute, action or other controversy between you and us concerning Our Web Properties or these Terms, whether in contract, tort, warranty, statute or regulation, or other legal or equitable basis. You and TCCA empower the arbitrator with the exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of these Terms or formation of this contract, including the arbitrability of any dispute and any claim that all or any part of these terms are void or voidable.

In the event of a dispute, you or TCCA must send to the other party a notice of dispute, which is a written statement that sets forth the name, address, and contact information of the party giving the notice, the facts giving rise to the dispute, and the relief requested. You must send any notice of dispute to the address below. We will send any notice of dispute to you at the contact information we have for you. You and TCCA will attempt to resolve a dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent. After sixty (60) days, you or we may commence arbitration. You may also litigate a dispute in small claims court if the dispute meets the requirements to be heard in small claims court, whether or not you negotiated informally first. You must send any notice of dispute to: Attention: Legal/Arbitration Notice 4185 Highway 101 N Tillamook, OR 97141.

If you and TCCA do not resolve a dispute by informal negotiation or in small claims court, the dispute shall be settled by binding arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the U.S. Federal Arbitration Act. YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY. Arbitration will be administered by the American Arbitration Association (the “AAA”) under its Commercial Arbitration Rules and its Supplementary Procedures for Consumer Related Disputes. For more information, visit www.adr.org or, in the United States, call 800-778-7879. Arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator may award damages to you individually as a court could, including declaratory or injunctive relief, but only to the extent required to satisfy your individual claim.

Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, TCCA will pay all filing, AAA, and arbitrator’s fees and expenses.

The arbitration will take place at any reasonable location convenient for you and TCCA.

PROCEEDINGS TO RESOLVE OR LITIGATE A DISPUTE IN ANY FORUM WILL BE CONDUCTED ON AN INDIVIDUAL BASIS. Neither you nor TCCA will seek to have a dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding can be combined with another without the prior written consent of all parties to the arbitration or proceeding. If the class action waiver is found to be illegal or unenforceable as to all or some parts of a dispute, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration.

Choice of Forum

You agree that any action at law or in equity arising out of or relating to these Terms or the TCCA that is not subject to arbitration shall be filed, and that venue properly lies, only in the state or federal courts located in Portland, Oregon, United States of America and you consent and submit to the personal jurisdiction of such courts for the purposes of litigating such action.

Choice of Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon and the laws of the United States, without giving effect to any conflict of law principles (whether in the jurisdiction selected above or any other jurisdiction).

Severability

If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Survival

The provisions of these Terms which by their nature should survive the termination of these Terms shall survive such termination.

Waiver

No waiver of any provision of these Terms by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

 

Privacy Policy

This Privacy Policy (the “Policy”) describes the personal information that Tillamook County Creamery Association and our subsidiaries (together, “TCCA”, “us,” “our,” and “we”) processes, including personal information we collect when you use our websites, visit us at our Creamery or markets, or engage with us on social media platforms.  

Please read this Privacy Policy so that you can be informed of our practices with respect to handling personal information and your privacy rights. If you have questions about our Privacy Policy or any concerns regarding your our processing of your personal information, please contact us here via our Privacy Request Form.

Some country laws require country specific information in a privacy statement. Please scroll to read that information for those countries.

As provided by the Federal Children’s Online Privacy Protection Act of 1998, we will never knowingly collect personally identifiable information from anyone under the age of 13 without first obtaining parental consent. Any parent who believes that their child has disclosed personally identifiable information to us should contact us to request an investigation and deletion of their child’s personally identifiable information and prohibit its use.

1. Personal Information We Collect and Process

TCCA collects information about you in a number of ways. We collect information directly from you, such as when you:

  • Subscribe to our promotional emails or other communications from us.
  • Post comments on our blog page or submit content to be used on our blog.
  • Post a testimonial to our website.
  • Enter a promotion, contest or sweepstakes that we sponsor or sign up to receive online coupons from us.
  • Participate in social media or other community portions of our websites, you may submit information and content, such as a recipe, rating, picture, comments, etc. to the site and the content of your submission will be publicly available.
  • Contact us
  • Order something that needs to be shipped, we need your physical mailing address.
  • Create an online account, and provide us with certain personal information.
  • Buy from us, you must provide contact information, including your name and shipping address, and financial information, including your credit card data.
  • Apply for a job with us.
  • Use other features that allow you, or require you, to submit or post information in order to access or use that feature.

We collect information automatically from you, for example through the use of Cookies and Tracking Technology when you visit our websites or when you engage with TCCA’s emails. TCCA may also collect information about you from others, such as social media platforms or other public sources. We may also make inferences about you, such as products or promotions that may interest you in the future.

The information we collect and process includes:

  • Identifiers, including such as your name, email address, physical address, and phone number.
  • Account information, including your password;
  • Demographic information, such as your general geographic location.
  • Professional and education information, such as your current employer, job title, and educational background, if you apply for a job with TCCA.
  • Financial account information, such as the credit card information you provide when you make a purchase.
  • Your preferences, interests, and affiliations, such as those we may infer based on the content you engage with most frequently.
  • Communications, such as when you send us an email message or engage with us directly on social media platforms.
  • Audio and visual information, including <photographs or videos taken at our Creamery or market(s)>.
  • Internet and Electronic Network Activity, and Interactions, such as the information we automatically collect about your browser, device, or connection when you visit our websites or engage with our emails through the use of Cookies and Similar Technologies. Such information may include:
  • Unique Identifiers, such as those used by cookies and similar technology,
  • Date and time of your Site visit and duration of visit,
  • Your traffic patterns and clickstreams,
  • Type of web browser used and operating system used,
  • Your IP address,
  • The website from which you linked to the Site, and
  • Other similar information about your use of the Site or engagement with our emails.

To learn more about information automatically collected on the Site, please see <Cookie and Tracking Technology> section below.

2. Cookies and Tracking Technology

Cookies are small files placed on your hard drive or device memory that are used to collect information. We use “cookies,” “Flash cookies,” “web beacons,” or similar technologies in connection with our websites, digital content, and promotional email for a variety of purposes. For example, we use cookies and similar technology to ensure our websites are functioning properly; to detect and prevent issues on our websites; to learn how you use of our website or engage with our emails; and to provide you a seamless, personalized experience, if you sign-in to your account. Most browsers have features enabling users to set preferences related to cookies, such as whether to accept or decline certain cookies. TCCA uses ONETRUST software to manage cookie setting preferences. The options available on the site include your ability to select “Accept All Cookies” for the full user experience on the site, “Reject” the cookies, where data will not be collected, or a “Cookie Settings”, where you can manage your consent preferences and specify what information is shared.

Our websites, digital content, and emails may also contain third-party cookies and similar technology. While these technologies enable us to gather aggregated information and insights about the use and engagement of our websites, digital content, and emails, they also permit third parties to collect and receive information about you, including your online activities, over time, across different sites and services.

Our website, for example, utilizes Google Analytics to collect analytics IDs to provide us with aggregated information about what portions of our website our users find useful and helpful. An analytics ID is a specific string of numbers and letters (often called a “character string”) that is ‎assigned to your computer or device. The analytics ID allows Google to track ‎usage data of our websites, such as the date and time of visit, duration of visit, website traffic patterns, ‎‎“clickstreams,” other similar ‎information about your use of our websites. Google also collects, along with the analytics IDs ‎the type of web browser ‎used, the operating ‎system/platform you are using, your IP address, the ‎websites that referred or ‎linked you to our websites, and your CPU speed.‎ Google Analytics does not share the analytics ID ‎assigned to your computer or device that you use to access and use our websites, though it may use the analytics ID to track your activities on other websites. Google Analytics ‎provides information about the use of our websites to us in aggregate form (i.e., data about many ‎users combined and not just about you). Some of this data might include the regional location ‎of users, but again, this data will be in aggregate (and not individual) form. This information is used to help us improve our site and your browsing experience by, for example, providing us with feedback on what portions of our site or our content are used, and what portions are not used. We may share this information in aggregated form with third parties.

The information collected by Google Analytics is transmitted to a Google server and processed in accordance with Google’s privacy statement. Additional information about Google’s practices is available at policies.google.com/privacy.

Cookie(s) ProviderTCCAs Use of cookie informationTo learn about Cookie Provider’s Use of cookie informationHow to Opt-Out
GoogleAnalytics, marketing, audience measurementHow Google uses information from sites that use its servicesOpt-out

Do Not Track

Our websites honor the Global Privacy Control which you can learn more about at https://globalprivacycontrol.org/. However, we do not currently recognize Do Not Track signals as described on http://www.allaboutdnt.org/.

3. Use of Personal Information

We will not license, sell, rent or share your personally identifiable information with any third party without your consent, except as set forth in this policy.

We use your information to market and sell our products, operate our websites, and to conduct business generally. For example, we use your personal information  as follows:

  • When you submit information with us to place an order, that information is only used for billing purposes and to fill your orders. Wherever we collect sensitive information like credit card data, that information is encrypted and securely sent to our third party payment processor to process payments made to us. We do not retain, share, store, or use this information beyond filling your order. Currently, our payment processor is Shopify.

Shopify’s Systems use this payment information in accordance with its privacy policy, which may be viewed at Shopify Privacy Policy.

  • We use personal information to provide the services and customer support you request, resolve disputes, troubleshoot problems, and generally assist us in operating our business to continue to provide premium products and services to consumers.
  • If you submit an inquiry or comments, your personal information may be used to provide you with a response or to otherwise contact you.
  • We may use your personal in response to legal requirements, such as properly served law enforcement demands, court orders, subpoenas and the like. We may use your personal information if it is necessary to prevent fraudulent activity or other harm; to protect ourselves against liability; to allow us to enforce our rights and protect our property, and those of others, as necessary.
  • If the personal information is submitted in connection with a contest, the information will be used by us to contact you if you are a winner.
  • We use your personal information for online and offline marketing, unless you opt out. This means, that you will be given an option when receiving marketing or advertising material by email or regular mail to opt out from receiving further such communications. You may also opt-out by <describe>. Some requests to opt-out may take some time to process and, because some communications are often prepared well in advance, a request may not become immediately effective for all communications.
  • We use your personal information when you engage with us on social media platforms to sell and market our products, get feedback about our products, or gather other insights.
  • We may use your personal information to send you information or to invite you to communicate with us, including updates, promotions and other information about us.
  • If you provide personal information to us in the context of a job application, we may use that information to manage our employment and recruiting process.
  • We may use personal information provided to us, including provided to us over the phone to our customer service department, in personnel training and evaluation.
  • We may use personal information in connection with a sale, merger, or reorganization of our business, including that we may provide personal information to a buyer or successor to our business.
  • We may internally use your personal information in order to establish and verify your identity if you submit information to us or exercise your privacy rights.
  • Provide our websites, improve our websites and tailor them to your preferences, and maintain the security and integrity of our systems.
  • We may aggregate and de-identify your personal information to analyze use patterns of our websites or gain other insights about our business.

In carrying out these purposes, we combine information we collect from different contexts and/or sources to provide you a more seamless and personalized experience, to make informed business decisions, and for other legitimate business purposes.

4. Information Storage and Retention

We use commercially reasonable physical, electronic, and administrative measures   to protect your personal information against loss and unauthorized access, alteration, and disclosure. Unfortunately, no data storage system, or system of transmitting data over the Internet, can be ‎guaranteed to be 100% secure. As a result, we cannot guarantee the security of our network, the ‎means by which personally information is ‎transmitted between your computer and our network, or any personally information provided to us or to any third party through or in ‎connection with our websites.‎

We consider the following factors when determining how long we retain and store your information:

  • Our legal obligations,
  • The purpose for which your information was collected or processed,
  • Your requests to delete the information,
  • Retention periods in applicable laws and regulation, and
  • Our legitimate business purposes. For example, we may retain your data to the extent it is necessary to prevent fraudulent activity, to protect ourselves against liability, and to allow us to enforce our rights and protect our property.

TCCA processes personal information in the United States and other jurisdictions where do business. We take steps to process personal information in accordance with this Policy’s provisions and applicable law, including those related to cross-border data transfers.

5. Sharing Your Information

We transfer your information to others for legitimate business purposes, as required to conduct business, and to comply with law. For example, we may share your information as follows:

Category of Recipient / ScenariosData Types TransferredPurpose
With your consent or at your directionAny personal information categoriesWe transfer your personal information with your consent, or at your direction, to complete your transaction or facilitate a request you have authorized. For example, if you make a purchase in our shop, information about your transaction may be shared with our payment processor and your bank, as necessary.
Service ProvidersAny personal information categoriesWe employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance for promotions and order fulfillment, providing search results and links (including paid listings and links), investigating fraud, and providing customer service. They have access to only the personal information needed to perform their functions, but may not use it for other purposes and have agreed to protect the information from disclosure. Service providers may collect your information on our websites, as described below in [Cookies and Similar Technology].
Merger, Acquisition, or SaleAny personal information categoriesWe might transfer your information to a third party, in the event of a sale or transfer of assets ‎or other disposition of all or any portion of our business.
Law enforcement, government agencies, or other officialsAny personal information categoriesWe might disclose your information to any third party, without your consent and without notice to you, if we believe we are legally obligated to do so; if we believe disclosure is necessary to protect, establish, or exercise our legal rights or defend against legal claims; or if we believe disclosure is necessary to protect our rights, property, and safety, and those of others.
Third parties-Describe (1) any providers of cookies that are not subject to service provider terms and conditions; (2) any marketing or business affiliates you share information with, where they are not subject to service provider terms

6. About our Websites and other Digital Content

This Policy applies only to the information TCCA processes. Our websites and other digital content, such as our emails, could contain links to other websites and services that are not owned or controlled by us or other integrations. For example, our websites might enable social sharing features, which let you share data with third parties, your friends, or the public. We are not responsible for and have not reviewed the privacy practices of these other websites and services, though we encourage you to do so.

Our websites and digital content are intended for adults. We do not knowingly process information from children. If you’re a parent or guardian of a child and become aware that your child has provided personal information to us, contact us. If we learn that we’ve collected a child’s personal information, we will process such information in accordance with applicable law.

7. Modifications to this Privacy Policy

We may need to update or revise this Privacy Policy from time-to-time to enhance transparency, as well as in response to changing ‎legal, technical, or business developments. We will post any new or revised Privacy Policy here, ‎and you should review this Privacy Policy regularly to make sure that you are aware of our processing of personal information and your rights. ‎You can determine if this Privacy Policy has been revised since your last visit to our websites by ‎referring to the last updated date at the top of this Privacy Policy. If we intend to use earlier-collected personal information in accordance with the terms of the revised Privacy Policy and doing so ‎would result in a use for a different purpose than stated at the time of collection, where required by ‎law we will request your express consent prior to such use. ‎

8. Your Privacy Rights

We process your personal information in accordance with applicable U.S. data privacy laws, including the California Consumer Privacy Act (as amended, the “CCPA”) and the Oregon Consumer Privacy Act. This section of our privacy policy contains information required by such laws, and serves as our ‘notice at collection.”

We do <not sell or share> any personal information and have not previously sold or shared any personal information.

Depending on our interactions, we may collect, process, or disclose certain personal information that qualifies as “sensitive” under applicable U.S. state data privacy laws. We only collect such sensitive information as necessary to conduct business or for other legitimate purposes. For example, we only collect financial account information to facilitate payments or as necessary to create an account. We only process sensitive demographic information if you choose to share it, such as when you chose to share personal information about yourself on social media platforms where we engage.

TCCA may process de-identified or aggregated personal information. Data is in this state cannot be used to infer information about, or otherwise be linked to, a particular individual. In those instances, and unless allowed under applicable law, we will maintain such information in a de-identified state, and will not try to re-identify the individual.

Depending on where you live, you may have all or some of the following rights and choices regarding your information:

  • The right to request that we disclose to you the personal information we collect, use, disclose, share, and sell.
  • The right to request that we delete your personal information.
  • The right to correct your personal information
  • The right to port your personal information in a useable format
  • The right to restrict our disclosure and processing of certain personal information, for example by opting-out.

We may request additional information, as necessary, to verify your request or to verify the authority of your authorized representative to act on your behalf.

You can submit your request by calling our toll free number, 1-855-562-3568, by contacting us or by writing to us at the following address: Tillamook County Creamery Association Attention: California Privacy Rights 4185 Highway101N Tillamook, OR 97141. In your written request, please specify that you, or your authorized agent, wish to exercise your privacy rights and include your full name, phone number, email address, and residential address. You may authorize an agent to act on your behalf to exercise any of the applicable rights. If you are an authorized agent acting on behalf of a California resident, we may ask for reasonable documentation recognizing that you are so authorized.

Upon receipt of a request with the necessary information from you or your authorized agent, we will search our records to determine whether or not we have collected any of your personal information. If you request disclosure or deletion, or both, we will comply with your request. We will confirm receipt of your request within 10 days. If we need additional information to verify your identity or the authorized representative’s authority to act on your behalf, we will notify you. Please allow 45 days for a response. If we cannot comply with your request for any reason within that 45 day period, we will notify you.

Please note that with regard to all these rights, we reserve the right to: (a) verify your identity in order to process the request, or request further information for this purpose; (b) refuse your request based on the exemptions set out in any applicable data protection laws; (c) charge you a reasonable administrative fee for any repetitive, manifestly unfounded, or excessive requests. If we deny your request to access your rights, you may appeal by emailing us at www.tillamook.com/contact. Depending on where you live, you may have the right to contact your state attorney general to raise a concern.

If you are a minor under 18 and have a profile on our websites, you may ask us to remove reviews or other content that you posted on the site by contacting us. We will begin to process your request within 30 days. Please note that processing your request does not ensure complete or comprehensive removal of content that you posted.

We will not discriminate against you because you have exercised any of your privacy rights.

9. Contact Us

If you have any questions about this Policy, our processing of your information, or your privacy rights, please contact us at:

Tillamook
4185 Highway 101 N
Tillamook, OR 97141.

Whew! You made it to the end! We hope you found what you are looking for, but if not, please feel free to contact us at any time. Thanks for stopping by!